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Blog
Den Snapdeal
May 3, 2016
Problem Statement
Den TV Shop website was a basic listing of catalog with products links leading to a 3rd Party eCommerce website, which impacted customer experience negatively.
http://tvshop.in
Approach
GreenHonchos planned and built a robust eCommerce platform including a Website, that gave full ownership, control and flexibility to TVShop.
Also, seamlessly integrated it with all key business functions: Warehouse Management System,
Support Desk, Telephony, and Notifications.
eCommerce Managed Services
User Experience
Customization
Omni Channel Commerce
Implemented GMD (Google Material design) that factors best international practices on Usability and Design consistency across platforms and devices.
Deep custom integration with 3rd party Inventory management system (Unicommerce) for seamless last mile logistics operations and returns management process.
Unique missed call system that integrates Telephony with OMS platform to lend Den TV shop customers an omni channel experience across their ordering platforms.